Warranty registration
Register your SunWave warranty.
Register your sauna or red light device in a couple of minutes. Your details stay on file, so if you ever need warranty service we already have them.
- Takes about 2 minutes
- Keeps your purchase on file
- Lifetime parts coverage on sauna heaters
Warranty registration questions
Why should I register?
Registering puts your product, serial number and dates on file with SunWave, so if you ever need warranty help we already have your details. Keep your receipt or order confirmation too; every warranty claim needs proof of purchase.
I bought from a dealer. Should I still register?
Yes. Choose “A SunWave dealer” and add the dealer's name. Your dealer is also a good first call if you ever need warranty help.
Where do I find my serial number?
Check your product and the paperwork that came with it. If you can't find it, leave the field blank and add your order or invoice number instead, and we'll match your registration to your purchase.
When does my coverage start?
Sauna coverage starts on the date your sauna is installed. Red light coverage starts on the delivery date. Add those dates to the form if you have them.
How do I make a warranty claim?
Contact your dealer or SunWave in writing within 10 days of noticing a problem. Email support@sunwavesaunas.com with your model, serial number, proof of purchase, installation date and photos of the issue. For red light devices, report shipping damage within 7 days of delivery.