Frequently Asked Questions

Everything you need to know about owning, installing, and enjoying your SunWave Sauna

Saunas

Infrared saunas use light to create heat directly on your body, operating at lower temperatures (120-140°F) while traditional saunas heat the air around you at higher temperatures (150-195°F). Infrared provides deeper penetration and is more energy efficient.
Yes, all SunWave saunas feature ultra-low EMF technology and are certified safe. Our heaters are shielded and tested to ensure EMF levels are well below safety standards for worry-free daily use.
SunWave saunas cost approximately $0.50-$1.00 per hour to operate, making them incredibly energy efficient. They heat up in 15-20 minutes and maintain consistent temperatures with minimal power consumption.
Every SunWave sauna includes chromotherapy lighting, Bluetooth audio connectivity, premium Canadian Hemlock wood construction, and digital temperature controls for the ultimate wellness experience.

Shipping & Delivery

Most orders ship within 2-3 business days and arrive within 5-10 business days via our trusted freight partners. You'll receive tracking information once your sauna ships.
Your sauna arrives in flat-panel boxes that are easy to maneuver. All panels are carefully wrapped and protected, with clear labeling for simple identification during assembly.
Yes, curbside delivery with liftgate service is included. Our delivery team will place your sauna at your curb or driveway. White glove delivery to your desired room is available for an additional fee.

Installation & Setup

No professional installation required! SunWave saunas are designed for easy DIY assembly with clear instructions, pre-drilled holes, and all necessary hardware included.
Most customers complete assembly in 60-90 minutes with a helper. Our step-by-step instructions and video guides make the process straightforward and enjoyable.
SunWave saunas plug into standard 110V household outlets - no special wiring needed. Simply plug in and enjoy your wellness sanctuary within minutes of assembly.
Maintenance is minimal - simply wipe down with a damp cloth after use and vacuum occasionally. The Canadian Hemlock wood naturally resists moisture and bacteria for lasting beauty.

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